Spa Eves Policies
Terms and Conditions
Effective Date: 7/17/2024
1. Introduction
Welcome to Spa Eves. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
2. Services
Spa Eves offers a variety of wellness and spa services, including but not limited to massages, facials, body treatments, and hydrotherapy. All services are provided subject to availability and may vary by location.
3. Appointments
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- Booking: Appointments can be booked online, by phone, or in person. Please provide accurate and complete information when booking.
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- Cancellation Policy: We require at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with at least 24 hours’ notice will not incur any charges. Late cancellations or no-shows will be charged the full amount of the service.
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- Arrival: Please arrive at least 15 minutes before your scheduled appointment to allow time for check-in and preparation. Late arrivals may result in a shortened service time.
4. Payments
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- Pricing: All prices for services and products are listed on our website and are subject to change without notice.
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- Payment Methods: We accept various payment methods, including credit/debit cards, cash, and gift certificates. Payment is due at the time of service.
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- Refunds: Our refund policy is outlined separately and is available on our website.
5. Gift Certificates
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- Non-Refundable: Gift certificates are non-refundable and cannot be exchanged for cash.
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- Expiration: Gift certificates must be used by the expiration date indicated on the certificate. Expired gift certificates will not be honored.
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- Transferable: Gift certificates are transferable and can be given to someone else to use.
6. Client Conduct
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- Behavior: We expect all clients to behave respectfully towards our staff and other clients. Any form of harassment, discrimination, or inappropriate behavior will not be tolerated and may result in the termination of services.
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- Health and Safety: Clients are responsible for informing us of any medical conditions, allergies, or other health concerns that may affect their treatment. We reserve the right to refuse service if it is deemed unsafe or inappropriate for the client.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
8. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Spa Eves and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
9. Liability
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- Disclaimer: Our services are provided on an “as is” basis. We make no warranties or representations, express or implied, regarding the quality, suitability, or results of our services.
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- Limitation of Liability: To the maximum extent permitted by law, Spa Eves shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services or website.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved exclusively in the courts of [Your State/Country].
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
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- Address: 5145 Ranch Road 620 N. G-160, Austin, TX 78732
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.